Provide assistance to the customer.
Answer the queries of customers regarding new products
Handling complaints of customers and make follow-up.
Handling Promotions of Senior Engineers & Junior Engineers.
Maintain their personal files.
Maintain dairy record on daily basis.
Dispatching of letters & Couriers.
Handling all imports shipments
Update LC report monthly
Documentation for shipments
International correspondence with suppliers
Follow up with clients and international suppliers
Book keeping, Maintainence of record, Making payments, reconciliation of parties ledger.
Provide Customer Services by following:
1.Handling Inbound calls of customers query.
2.Trouble shooting related technical issues.
3.Introduction of new products by giving soft greetings.
4.Handling complaints and answer them on call.
5.Activation of new sims & registration of customers.